Field Service Coordinator

Application deadline 2018-07-20
Position description - Coordinate and plan single and/or standard Field Service work orders according to contract and customer requirements as well as quality, health, safety and environmental and cost targets.
- Ensure customer satisfaction in all activities

Main responsibilities:
- Coordinate single and/or standard Field Service work orders.
- Plan activities, resources, spare parts, costs and time schedule for the work order.
- Coordinate people when they are assigned on a work order.
- Act as contact person for customer during the work order.
- Interact with relevant internal stakeholders.
- Ensure that the work is executed according to Wärtsila Quality, Health, Safety and Environmental guidelines and customer site procedures.
- Follow-up and report the status of the work order to customer or relevant internal stakeholders.
Requirements Very good communication skills
Cost awareness & effectiveness
Cultural knowledge
Teamwork skills
Quality,health,safety and environment
Well organized
Very good computer skills
Contractual skill
Customer understanding/satisfaction
Delivery Solutions to Customers
Installation, operation, maintenance & repair skills
Technical communication skills

Mechanical Engineering degree

At least 5 year similar experience which could include project management.
Contact person to give further information Hardik Rameshbhai Patel
WAU FS Operations Manager
Hardik.Patel@wartsila.com
Country Australia
Job area Service Delivery

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