- Coordinate and plan single and/or standard Field Service work orders according to contract and customer requirements as well as quality, health, safety and environmental and cost targets.
- Ensure customer satisfaction in all activities
- Coordinate single and/or standard Field Service work orders.
- Plan activities, resources, spare parts, costs and time schedule for the work order.
- Coordinate people when they are assigned on a work order.
- Act as contact person for customer during the work order.
- Interact with relevant internal stakeholders.
- Ensure that the work is executed according to Wärtsila Quality, Health, Safety and Environmental guidelines and customer site procedures.
- Follow-up and report the status of the work order to customer or relevant internal stakeholders.
Very good communication skills
Cost awareness & effectiveness
Quality,health,safety and environment
Very good computer skills
Delivery Solutions to Customers
Installation, operation, maintenance & repair skills
Technical communication skills
Mechanical Engineering degree
At least 5 year similar experience which could include project management.
|Contact person to give further information||
Hardik Rameshbhai Patel
WAU FS Operations Manager
|Job area||Service Delivery|