Order Intake Coordinator

Application deadline 2018-05-25
Position description Responsibilities include among others:
・ Handling and coordination of inquiries, quotations and orders to internal and external customers according to set processes and KPI's.
・ Quality and timely Response for inquiries, quotations and orders
・ Verification of inquiries, quotations and orders regarding correctness and
completeness, and coordinate corrective action when necessary
・ Follow-up of deliveries, including possible problem solving and claim handling
・ Handling and coordination of non-conformities
・ Communication including negotiation skills of additional information required, lead times, returns and claims
・ Informing or updating on changes, status and handling of Order Acknowledgements
・ Act as a link between external customers and various departments in SBJP involved in
New Build delivery process
・ Communicate (e-mail or telephone) with external and internal
interested parties regarding inquiries, orders and deliveries
・ Close cooperation and follow-up with Account Managers in New Build countries in China, South Korea, Japan, Taiwan and rest of the world
Requirements ・ Knowledge of SAP (preferably SD process) is concidered an advantage ・ Good communication skills in English ・ Japanese and English in word and written ・ Organized and structured way of working ・ Attention to detail
・ Good ability to work independently and remotely
・ Open minded, Flexible, Team player
・ Note: Technical background is not required
High school or College Ideally, 2 years of experience of similar tasks with a multinational company
Country Japan
Job area Sales & Marketing