Account Manager

Wärtsilä is a global leader in complete life-cycle power solutions for the marine and energy markets. By emphasizing technological innovation and total efficiency, Wärtsilä maximizes the environmental and economic performance of the vessels and power plants of its customers.

The company has approximately 18,900 employees and operates in nearly 170 locations in 70 countries around the world. Wärtsilä is listed on the NASDAQ OMX Helsinki, Finland.
Application deadline 2018-06-03
Position description • Set up Clear and acceptable Account Plan according to Company Vision and Strategy, Review Account Plan monthly
• Complete Master Data and OHI for appointed Accounts in CRM
• Achieve targets of Order Intake and sales margin for all sales functions
• Visit customers and prospects frequently, based on a weekly planning activities, Weekly Report for short term order intakes
• Data analysis for all orders and quotations. Understand the real needs, operation and purchase behavior of appointed Customers.
• Responsible for CRM opportunities pipeline management
• Set up smooth business channel or model for customer in getting Wartsila Services
• Enable to adapt any change in highly developing market and internal requirements
• Manage professional internal resources to support company business, i.e., Sales support, technical support, FS and WGLS
• CEM Management and responds, develop and maintain customer satisfaction
• Collect and communicate market intelligence, business news and competitor information, report monthly
• Plan and report all customer visit in CRM
• Be responsible for overdue payment and credit management
• Cooperate and coordinate sales activities for global or cross country operating customer with responsible colleagues
• Where required involve departments outside services e.g. Marine Solution and Energy Solution in order to fulfill customer needs to the extent possible and increase install base
• Other duties as requested by the superior
• Develop value-based offerings fit for own customers together with FS and product-lines
• Eager to develop own competence and help others develop
• Role model for Code of Conduct
Requirements • Set up Clear and acceptable Account Plan according to Company Vision and Strategy, Review Account Plan monthly
• Complete Master Data and OHI for appointed Accounts in CRM
• Achieve targets of Order Intake and sales margin for all sales functions
• Visit customers and prospects frequently, based on a weekly planning activities, Weekly Report for short term order intakes
• Data analysis for all orders and quotations. Understand the real needs, operation and purchase behavior of appointed Customers.
• Responsible for CRM opportunities pipeline management
• Set up smooth business channel or model for customer in getting Wartsila Services
• Enable to adapt any change in highly developing market and internal requirements
• Manage professional internal resources to support company business, i.e., Sales support, technical support, FS and WGLS
• CEM Management and responds, develop and maintain customer satisfaction
• Collect and communicate market intelligence, business news and competitor information, report monthly
• Plan and report all customer visit in CRM
• Be responsible for overdue payment and credit management
• Cooperate and coordinate sales activities for global or cross country operating customer with responsible colleagues
• Where required involve departments outside services e.g. Marine Solution and Energy Solution in order to fulfill customer needs to the extent possible and increase install base
• Other duties as requested by the superior
• Develop value-based offerings fit for own customers together with FS and product-lines
• Eager to develop own competence and help others develop
• Role model for Code of Conduct

REQUIREMENTS
• Bachelor degree or above in mechanical / marine engineering
• At least 5 (3 for Account Sales Coordinator) years practical experiences in Marine / Power Plant / Oil & Gas / other heavy industry such as mining and chemical
• Proved broad experiences of sales to heavy industry equipment owners
• Excellent communication skills in both Chinese and English
• Self-motivated, result-orientation, a high energy level
• Willingness to travel in China and abroad
• Cultural knowledge (Chinese and European)
• Negotiation Skills
• Teamwork Skills
• Wärtsilä Knowledge and understand
• Contractual and legal skills
• Has or is able to develop a wide business network to the benefit of Wärtsilä
• Persuasive selling
• Sales process and tools
• Technical product portfolio knowledge
• Understanding business environment
• Understanding customer and its business
• Understanding sales financials
• Problem solving and decision making
• Bachelor degree or above in mechanical / marine engineering
• At least 5 years practical experiences in Marine / Power Plant / Oil & Gas / other heavy industry such as mining and chemical
Country China
Job area Sales & Marketing

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