Coordinator, Parts Coordination Management

Wärtsilä Services provides high-quality lifecycle services that enhance customers’ business. Its broad range of services supports both shipping and power generation companies, whenever and wherever needed. Solutions range from spare parts and basic support to ensuring the maximised lifetime, increased efficiency and guaranteed performance of the customer’s equipment or installation – in a safe, reliable, and environmentally sustainable way.
Application deadline 2018-04-27
Position description Wärtsilä Services is looking for a Coordinator, Parts Coordination Management to work in Global Logistics Services.

The position is temporary. Location: Turku, Finland
Responsibilities - Handling and coordination of quotations and orders to Network Companies and external customers
- Quality and Response time for orders and inquiries
- Follow-up of parts deliveries according to agreed process, including possible problem solving and
claim handling
- Act as a link between Network Companies / external customer and various departments in WGLS and
Solutions and Delivery Management involved in spare part delivery process
- Communicate with external and internal interest parties regarding inquiries, orders and deliveries
- Identify and report possible improvement areas in the way of working
- Off-hour support for spare part deliveries (24 hrs service)
- Other duties as requested by the superior.
Requirements General Skills:
- Communication skills
- Presentation skills
- Teamwork skills
- Cultural knowledge
- Training and development skills
- Fluent English

Professional Skills:
- Understand the customers business
- Wärtsilä parts order processes and spare parts material info knowledge
- Identifying needs and problems
- Service minded
- Inco-terms


B.Sc. or M.Sc. degree (technical or commercial)
Contact person to give further information Satu Verkerk
Supervisor, PCM
Mobile: +358 50 5988577
Country Finland
Job area Service Delivery