Coordinator, In-Situ Machining (Niterói)

We are looking for a Coordinator, In-Situ Machining responsible for planning and coordinating of all incoming work for the machining department in Niteroi - RJ - Brazil.

QuantiServ is a new and growing brand of Wartsila. This brand will boost our offering of support and maintenance services for customers operating equipment by multiple brands – including brands currently served by Wärtsilä and other manufacturers – both in the Marine and Energy sectors. The services offered by QuantiServ are reconditioning, In-situ machining, flexible repair and overhaul services for auxiliary and generating sets, carried out by Mobile Teams.

Application deadline 2018-03-28
Position description We search for a high potential professional able to leads and develops the In-situ Machine area, performing the responsibilities with quality, health, safety, environmental and cost targets. Work actively to meet KPIs target and ensure customer satisfaction in all activities.
Responsibilities  Planning and coordination of all incoming work for the machining department, preparing the all delivery documents related the jobs;
 Coordinate tool shipments to and from job sites;
 Order spare parts and consumables as needed for the jobs, and department;
 Communicate with vendors and negotiate best pricing;
 Prepare job Quotes for In-situ activities and support Sales area with the time estimates;
 Handle Time sheets with service work orders and control the employee expense reports for service work and department;
 Responsible for all invoicing duties for all In-situ related jobs;
 Follow up on WeCare, Customer feedback, Quality Environmental Health and Safety;
 Interface with Customer during the job execution, up to the invoice;
 Interface with other delivery functions, to accountable and analyse the: Time To Invoice (TTI) Work In Progress (WIP) Order margin deviation, Order hours deviation, Re-Work costs;
 Controlling the billable worked hours Rate (BR) Utilization Rate (UR) Invoiced Utilization Rate (IUR);
 Cooperate with Field Services Operation Coordinator when required, for Field Services activities managing the job folder;
 Participate in kick off meetings when required in order to properly create job folders and WIP meeting to discuss the job in progress;
 Preparing and submitting monthly reports.
Requirements Requirements

 B.Sc. or M.Sc. in Engineering or Bachelor degree in Mechanical, Electrical or similar is desirable.
 Machining background and good understanding of machining activities;
 Knowledge with Field Services operations or Workshop coordination, will be a differential;
 Strong understanding of departmental and corporate KPI's;
 Knowledge with MS Office, SAP, IDM, etc;
 Experience with machining or good understanding of such;
 Advanced English (read, write and speak).
 Position may require occasional travel - domestically or internationally, passport and availability required.

Desired Skills

 Achieving results
 Decisiveness and action orientation
 Planning and target setting
 Very good communication skills
 Strategic planning
 Cost awareness and effectiveness
 Cultural sensitivity
 Teamwork
 Good organization
 Delivery Solutions to Customers
 Wärtsilä quality, health, safety and environment skill
Contact person to give further information Joana Jesualdo
Country Brazil
Job area Service Delivery