-Information exchange with supervisors in respectively CA center.
-Proactive claim follow-up with customer and resp CA center.
-Secure that local corrective actions, resulting from warranty claims, are taken in a timely fashion. Meaning problem solving, Technical Request, utilization of field service resources, logistics and administrative arrangements.
-Follow Wärtsilä business ethics and rules.
-Claim checking , understanding and possible information completion together with customer/operator.
-Warranty claim registration into respectively SAP-process.
Location: Panama pacifico, Panama
Communication skills & customer relations
Administration or related degree
Engineering degree or related
2 years experience in similar position
|Job area||Service Delivery|