Order Intake Coodinator

Application deadline 2017-11-28
Position description Responsabilities include among others:
• Handling and coordination of inquiries, quotations and orders to internal and external customers according to set processes and KPI’s.
• Quality and timely Response for inquiries, quotations and orders
• Verification of inquiries, quotations and orders regarding correctness and
completeness, and coordinate corrective action when necessary
• Follow-up of deliveries, including possible problem solving and claim handling
• Handling and coordination of non-conformities
• Communication of additional information required, lead times, returns and claims
• Informing or updating on changes, status and handling of Order Acknowledgements
• Act as a link between external customers and various departments in SBJP involved in
New Build delivery process
• Communicate (e-mail or telephone) with external and internal
interested parties regarding inquiries, orders and deliveries
• Close cooperation and follow-up with Account Managers in New Build countries
Requirements • Knowledge of SAP (preferably SD process) is concidered an advantage
• Good communication skills in English
• Japanese and English in word and written
• Organized and structured way of working
• Attention to detail
• Good ability to work independently and remotely
• Open minded, Flexibile, Teamplayer

• Note: Technical background is not required High school or College Ideally, 2 years of experience of similar tasks with a multinational company
Country Japan
Job area Sales & Marketing