Field Service Coordinator

Wartsila Australia Pty Limited is looking to employ an experienced Field Service Coordinator for our Sydney office based at Huntingwood.
Application deadline 2018-01-23
Position description - Coordinate and plan single and/or standard Field
Service work orders
according to contract and customer requirements as
well as quality,
health, safety and environmental and cost targets.
- Ensure customer satisfaction in all activities

Main responsibilities:

- Coordinate single and/or standard Field Service work
orders.
- Plan activities, resources, spare parts, costs and time
schedule for
the work order.
- Coordinate people when they are assigned on a work
order.
- Act as contact person for customer during the work
order.
- Interact with relevant internal stakeholders.
- Ensure that the work is executed according to Wärtsila
Quality,
Health, Safety and Environmental guidelines and
customer site
procedures.
- Follow-up and report the status of the work order to
customer or
relevant internal stakeholders.
Responsibilities Responsible for the day to day planning of Field Service and Workshop jobs.
Requirements Very good communication skills
Cost awareness & effectiveness
Cultural knowledge
Teamwork skills
Quality,health,safety and environment
Well organized
Very good computer skills
Contractual skill
Customer understanding/satisfaction
Delivery Solutions to Customers
Installation, operation, maintenance & repair skills
Technical communication skills
Mechanical Engineering degree At least 5 year similar experience which could include project management.
Contact person to give further information Andrew Segula
HR Manager

e-mail: andrew.segula@wartsila.com
Country Australia
Job area Service Delivery

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