Delivery Coordinator


Wärtsilä is a global leader in advanced technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation and total efficiency, Wärtsilä maximises the environmental and economic performance of the vessels and energy solutions of its customers. In 2015, Wärtsilä’s net sales totaled EUR 5 billion with approximately 18,800 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki.

Wärtsilä Valves Limited is a European-based valve manufacturing group supplying a wide range of manual and actuated process valves in steel, non-ferrous, high alloy and composite materials for the global energy industries; Offshore Oil and Gas, FPSO / FSO, Petro-Chemical, Power Generation, LNG, Naval Marine, Marine Services, Waste Water Treatment & Pipelines.

Within Wärtsilä Valves there are three core brands; Shipham Valves, John Mills Valves & Robert Cort Valves. The Valves business, based in Hull, is responsible for the end manufacturing the Valves.
Application deadline 2017-10-22
Responsibilities
• Coordinate all orders allocated, this may include a large quantity of smaller orders or larger Project deliveries with multiple end customers.
• Have good SAP knowledge, be responsible for accurately loading orders into SAP.
• To be customer centric & ensure everything we do is done on time and to the highest quality standards.
• Close Liaison with the Sales & Technical Teams to ensure that with all loaded orders, contractual delivery & scope is fully defined, understood and cascaded in a timely manner within the business to the respective departments.
• Working with the delivery manager, ensure all contractual milestones are achieved on time and all risks to the business highlighted and mitigated.
• Close liaison with the business control team, ensuring accurate delivery invoices are raised in a timely manner and that an overview is controlled & maintained on any associated retention payments or potential LD exposure.
• Maintain all customer communications throughout the delivery cycle. Work closely with other team members to ensure customer visits, customer inspections are well planned and executed in a timely manner.
• Compile and submit delivery updates as requested by the customer.
• Ensure that all relevant information is timely cascaded to all departments within the business. Take ownership to ensure that the departments fully understand the customer specific needs.
• Maintain a close interface to the end customer. Will be the main internal stakeholder representing the customer.
• Ensure that during the delivery cycle, a close relationship is maintained with the Engineering & Operations team.
• Monitor the related / assigned KPIs.
• To travel in the UK and overseas if required.
• To undertake other duties as may be reasonably required from time to time.
• Ensure legal compliance
• A Safety & Quality orientated mind-set must be established & maintained.
Requirements
• Customer service experience
• Project management experience
• Effective communicator
• Attention to details Ideally possess a minimum of 5 GCSE Qualifications or equivalent including math's & English & subsequent college or University course preferred. Project management in a manufacturing engineering environment
Country United Kingdom
Job area Contract Delivery

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