Team Leader

Location: Murmansk branch
Application deadline 2017-10-30
Position description -Coordinate and plan single and/or standard Field Service work orders according to contract and customer requirements as well as quality, health, safety and environmental and cost targets
- Ensure that the work is executed according to Wärtsilä Quality, -Health, Safety and Environmental guidelines and customer site procedures
- Plan activities, resources, spare parts, costs and time schedule for the work order / trainings.
- Coordinate people
- Act as contact person for customer during the work order
- Interact with relevant internal stakeholders
- Follow-up and report the status of the work order to customer or relevant internal stakeholders.
- Ensure customer satisfaction in all activities
- Ensure internal systems are updated
- Ensure work order will be invoiced in time
Requirements Languages:
Russian, English

Information Management:
-MS Office tools
-IM applications and IM tools
-Technical skills (knowledge of our Wärtsilä products), from the field or equal is an advantage
-Cost awareness & effectiveness
-Communication skills & customer relations
-Teamwork skills
-Ability to work under pressure
High school (Technical/Marine/Mechanical/Ship repair) 5 years of work experience in accordance with diploma
Contact person to give further information Dmitry Gavrilin, FS Manager
Country Russia
Job area Service Delivery