FS Resource Team Manager, Propulsion, Seal and Bearing, Metallurgical Services

We are looking for a resource team leader to lead the Propulsion resource team consisting 27 field service resources in Shanghai,Nansha.
Application deadline 2017-08-25
Position description *Ensure that the planned actions for FS resources are implemented as defined into the local FS action list.
*Lead and coach personnel within FS organisation.
*Ensure the development of the personnel within FS assigned organisation. In particular, ensure that all billable employees professional skills are mapped and reported according to the "Professional Skill Management tool" and plan suitable development path including relevant prescribed training.
*Ensure the local implementation of the global FS guidelines, processes and tools, including the utlisation of all global templates, documents and reports.
*Ensure that all activities are performed according to applicable procedures/way of working utilising the prescribed standard tools.
*Ensure that Health, Safety and Environmental guidelines are known by the people and all procedures are applied, including wearing Personal Protective Equipments and Wartsila working clothes.
*Proactively work to enable cross-organisational cooperation. In particular feedback FS global function about needs of new tools, techniques and working procedure developments.
*Ensure that the FS resources targets are planned and met.
*Monitor and report local FS resources performances in order to ensure top efficiency operations.
*Promote and encourage the development of "Sales skills" for higher FS resources positions (management, non billable and billable) in order to proactively support FS sales activities.
*Promote and proactively build up a top Quality culture among all FS employees marketing the "Zero rework/First time right concept

*Billable worked hours Rate (BR).
*Field Services warranty/rework costs.
*Utilisation Rate (UR).
*Invoiced Utilisation Rate (IUR).
*Competence management and availability.
*Training hours.
Requirements Education:
*MSc/BSc in Engineering
*MSc / BSc or equivalent
*5 years of experience within in Marine Services is preferrable
*Strong leadership, Strong business mindset, excellent customer business understanding, excellent communication skills and related
*Technical capabilities in Propulsion, Seal and Bearing, Metallurgical repair
Country China
Job area Service Delivery