After Sales Manager

We are looking for a new After Sales Manager to be the head of our After Sales Department consisting of 9 administrative employees and 7 service engineers. The department mainly coordinates service jobs and sells spare parts to our customers worldwide.
You will report to the General Manager Aftersales and be responsible for delivering budget for order intake, sales and margins.
Application deadline 2017-08-20
Position description • Lead Service processes like installation of equipment, commissioning, execute work on warranty claims, pre-docking, dry docking, repair jobs.
• Lead Spares processes like quotation, order confirmation, delivery and follow-up
• Selling direct to customers and through Wärtsilä Service Network
• Train/educate Wärtsilä Service Network employees in W Svanehøj products and services
• Train global Service Engineers for servicing W Svanehøj installed base
• Budgeting
• Strategy
• Management reporting
• Setting KPI targets and deliver accordingly.
Responsibilities • Lead Service department
• Lead Spares department
• Health & Safety in Spares & Service
Requirements Languages: Danish and English
Technical background
•Aftermarket Sales
•Experienced with sales through Global service network

Focused on leadership
Willing to travel 30-40 days per year
Contact person to give further information For further information about this job, please contact General Manager Aftersales Steve Attwood on + 44 7887 731191 or

Wärtsilä Svanehøj near Aalborg develop, manufacture and sell pump systems for the marine and offshore markets worldwide.
Country Denmark
Job area Service Delivery