Account Manager, E&A Services

Wärtsilä is a global leader in advanced technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation and total efficiency, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2016, Wärtsilä's net sales totalled EUR 4.8 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world employs people with very diverse skills, backgrounds and ambitions. We believe in equal opportunities and personal growth and want to support our employees in finding their own path within Wärtsilä. Our business is power. At Wärtsilä, people are the ultimate power source. People who make things happen.

Wärtsilä Electrical & Automation is a leading systems partner to the marine industry.
We provide electric propulsion and drives, power generation and distribution systems, navigation, automation and communication systems, dynamic positioning, safety and security solutions, entertainment systems, as well as sonar and sensor technology for vessels of all types and sizes.
Our products and solutions are state-of-the-art, efficient, reliable and cost effective, and are supported by 24/7 customer service around the world.
Application deadline 2017-08-31
Position description “Sales & Service driven technical professional with maritime affinity”

As an Account manager at Wärtsilä SAM Electronics, you will be responsible for selling maintenance & support contracts and other service sales opportunities to our maritime client base.

In this position you are responsible for growth in sales, business development and customer satisfaction for all service & maintenance projects related to our Electrical & Automation product portfolio such as Automation, Navigation and Communication. We provide full integration of all electric and electronics systems in close partnership with the shipyards.

You will be working in close cooperation with our Sales, Operations and Services department in Rotterdam and other Wärtsilä offices. Our office is located in Rotterdam, but your client base is spread over the Benelux and Turkey.
Responsibilities • You are responsible for assigned customers for selling maintenance & support contracts
• You uncover the crucial needs and requirements and link this to relevant Wärtsilä SAM maintenance or service activities such as: retrofit, condition based maintenance, upgrades and spare parts.
• Continuously develop the relationship with our maritime customers and other stakeholders.
• You are aware off all new product developments and know how this can positively influent the business of our clients.
• Proactively inform (demands and expectations) the internal organization and all relevant stakeholders in order to achieve maximum customer satisfaction.
• Create periodical reporting of KPI progress within the sales team.
Requirements • You hold a technical bachelor degree combined with working experience within the maritime industry.
• You have a minimum of 3 years of sales and account management experience in a business-to-business environment (capital goods and/or services), preferably in matrix / international (marine or industrial) organizations.
• You are a strong communicator with strong negotiation skills.
• Fluent written and spoken skills in English and Dutch language, other languages seen as an advantage.
• Ability to comprehend and learn Customers' business
• Systematic way of working with hard working attitude, not giving up
• Preferably you are experienced with CRM tools,, MS Office and SAP.
Contact person to give further information We highly care for employability of all our employees hence employees are encouraged to utilize the variety of training activities, learning solutions and self-study materials. The opportunity to further develop your talents and competencies within an international working environment, in an ambitious, growth orientated organisation. We offer excellent primary and secondary terms of employment and a healthy work-life balance. We foster openness, respect and trust. The culture can be described as down to earth and decisive.

We drive an inclusive corporate culture by respecting diversity. Success requires a mix of employees - diversity in nationality, gender, age, personality and educational background.

If you feel excited by being part of this dynamic working environment and you think your personal skills and qualities match the job requirements, we look forward to receive your job application, together with a Curriculum Vitae on our website: Select ‘Netherlands’ and the position you like to apply for.

In case you have questions about the procedure please contact Dré Schellekens (Corporate Recruiter) at +31 (0)6 28558033 or by email:
Country Netherlands
Job area Business Development