Customer Service Coordinator

At Eniram, we develop applications to help shipping companies reduce fuel consumption using a data-driven approach. Our servers crunch millions of data measurements every day across hundreds of ships sailing around the world.

Headquartered in Helsinki, Finland, Eniram – a Wärtsilä company- has offices in the UK, USA, Germany, Netherlands and Singapore. We have 140 employees worldwide and we are a truly unique combination of people with a common mission: We build something that makes a difference.
Application deadline 2017-08-31
Position description What does a Customer Service Coordinator do?

Eniram has expanded it’s offering to support also commercial shipping activities and has launched a new service-based product-line. We are currently seeking a Customer Service Coordinator to manage this product-line’s daily delivery related tasks. Your primary responsibilities will be handling the daily communication with clients, prepare and ship hardware, system administration, order-management, coordination with logistics suppliers and invoicing.
Requirements What kind of skills does a Customer Service Coordinator need?

Our ideal candidates will have some sort of shipping education or practical experience. It is vital to have good attitude towards working with customers and excellent command of written English. Although this role is administrative in nature, some of the work will be quite technical. Therefore, a high level of general IT literacy and a keen interest in technology will be an advantage. Training will be provided.
Contact person to give further information What are the terms of this position?

This position is fulltime and permanent. This is an opportunity for a dynamic individual to be part of building a new business unit in a high pace tech-start-up environment and at the same time be a part of Central London’s shipping community.

How to apply?

To apply, please send your application in English including a CV and salary request latest 31 August 2017 to:

For additional information, please contact jan.wilhelmsson(at)
Country United Kingdom
Job area Other