Field Service Planner

Vacancies in Wartsila North America, Inc.

1 Position: Field Service Planner
Reporting to: Field Services
Preferred Location: Ft. Lauderdale, Florida

Successful applicant must be authorized to work in the USA without sponsorship.

Wärtsilä in Brief:
Wärtsilä is a global leader in complete lifecycle power solutions for the marine and energy markets. By emphasizing technological innovation and total efficiency, Wärtsilä maximizes the environmental and economic performance of the vessels and power plants of its customers.
Application deadline 2017-07-10
Position description Ensure the best use and availability of the resources
- Book resources requests for the Field activities
- Service work orders received from the coordinators.
- Support in booking the trainings for the resources according to training plan.
- Interact with relevant internal stakeholders.
- Book resource requests for the Field Service work orders received using the assigned tools (Planning Board)
- Assisting the Operations Coordinator with regular feedback from executed jobs.
- Support maintaining all information required in the Professional Skills Management tool.
- Maintain an even utilization of personnel
- Interact with relevant internal stakeholders.
- Promote a close liaison with other departments (CAC, CM, Sales, Etc.) to ensure best possible delivery of service to the customer
Requirements - Excellent communication Skills
- Team Work Skills
- Business and Customer focus
- Excellent Organization Skills
- Cost awareness & effectiveness
- Professional Skills
- Prof/Service Delivery Customer understanding
- Able to follow process and ability to implement them
- Excellent problem solving skills
- English, Spanish is a plus
- Wartsila history knowledge
- Information Management:
-Knowledge of MS Excel and Word
-Communication skills:
-Communication and listening skills, ability to deal with people of different nationality

High School Diploma /Technical / Vocational school + 3 years of relevant experience - Wartsila Culture understanding
- Previous Field Service experience helpful
- Knowledge of excel and power point
- Field Service Operations Knowledge and Understanding
- Previous Planning experience helpfull
Country USA
Job area Service Delivery