Solution Manager

Application deadline 2016-12-09
Position description Short Description:
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Wärtsilä is a global leader in advanced technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation and total efficiency, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2015, Wärtsilä’s net sales totalled EUR 5 billion with approximately 18,800 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki.

Wärtsilä IM Develops and manages leading ICT services globally in Wärtsilä with respect of differences in businesses to ensure Wärtsilä gets strategic value from use of technology and information.

Wärtsilä IM is looking for a Solution Manager to manage a set of solutions aligned to Health and Safety Service based in Navi Mumbai office. This is an Individual contributor role with core responsibility of engaging with business stakeholders for requirement analysis, manage solution development and design, Technical roadmap development, operational delivery in respective Solutions. Beside these, this role will also be responsible for managing these deliverables using standard Wärtsilä best practices in technology, process and other methodologies.

Responsibilities Responsibilites:
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1.Define Solution level service description and operations delivery model as per department guidelines and process.
2.Participate, support, consult and deliver in operational Enhancements and OD projects as per assigned responsibilities.
3.Changes and enhancements - Requirement analysis, scope definition and prioritization, evalution of solution design options and approving the best fit design, Solution validation, provide relevant training to key users.
4.Release planning and execution for changes. Communicate with and inform relevant stakeholders concerning changes.
5.Manage Infrastructure components, and review Architecture and security compliance.
6.Co-creates Service continuity and availability management plan for the solution along with service manager.
7.Develop Technical Roadmap and operational budgeting.
8.Manage and control Operational support process definition, delivery as per agreed SLA/OLA.
9.Identify and Implement solution level service Improvement.
10.Participate in Service Delivery meetings, Development forums.
11.Create and maintain documents – Architecure, Technical, Functional, Operations and Admin Guide.
Requirements Technical/Functional skills:
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1.Good understanding of Web 2.0 Technologies, Cloud Platforms, Mobile Platforms.
2.ASP.NET , C# or Java, XML, HTML5, JavaScript, CSS
3.Good hands on knowledge of database query and design in SQL Server, Oracle
4.Good understanding of industry patterns for application architecture, design and integration.
5.Strong knowledge of ITIL methodologies, ITSM concepts, enterprise IT architecture, relational databases.
6.Good understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment.

Interpersonal Skills:
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1.Excellent Problem solving and decision making capability. Strong technical/functional aptitude and understanding, including ability to quickly learn new tools, techniques, applications and technology.
2.Excellent communication skills. Aability to present complex ideas succinctly and clearly in verbal and written format. Focused listening skills to properly determine and meet technical requirements.
3.Good Team player. Talent for creating team satisfaction; demonstrated ability to focus on the team value in all work. High end user oriented service ethic and a proven record in delivering exemplary user satisfaction to team.

Behavioral Characteristics:
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1.Honest
2.Proactive. Strong sense of accountability, taking ownership over projects, core responsibility areas and resolving issues proactively.
3.Open Minded. Ability to work effectively under pressure and to meet deadlines under sometimes stressful conditions.

Education & Experience: BE/B.Tech/MCA/Post Graduations in Computer Science or other relevant information/computer technology field from recognized institute/University 1.Minimum 7 years of IT experience of which at least 3 years of experience in managing lifecycle of multiple applications for global organizations using standard ITIL practices, tools and techniques..
2.Experience of working and engaging with Global team with wide range of stakeholders, including senior staff and external organizations.
Contact person to give further information Mr. Bedanta Kalita
Country India
Job area Information Management

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