Position : Information Security Expert
Reports to : Service Manager - ICT Production Hosting
Location : Navi Mumbai
-Receive security incidents from service partners and users via email or ticketing tool (mainly IDS system alerts)
-Resolve or coordinate the resolution of incidents
-Responsibility of the ticketing flows and reporting with the target of automate the flows. Knowledge of Service Now tool for support ticket life cycle is an added advantage but not must.
-Develop the current automation on turning events to incidents by increasing the number of monitored sources and the analysis intelligence
-Inform & train users and stakeholders on identified threats according to severity
-Update knowledge base articles for Service Desk and users
-Understanding of Operating System and Application Security.
Vulnerability & Security Patch management
-Proactive vulnerability scanning (QualysGuard) of infra assets, coordinating vulnerability mitigation with operations teams and application managers
-Understanding of SEPM and Other Antivirus Management
-Assessing vendor vulnerability announcement impact and coordinate mitigation
Infrastructure Service Security
-Develop and maintain the security instructions and policies around Infrastructure services, including cloud security
-Monitor the suppliers adhere the instructions
-Oversee security related changes within the domain
-Review OS, Database and other Security Updates.
-Provide security reporting on Infrastructure Services, especially Cloud based services
Understanding of ITIL.
M.Sc/B.Sc in information technology or other relevant field. Min 3 years of work experience in IT information security.
Open to occasional Business Travel
Fluency in written and spoken English is a must.
A successful candidate has the experience and attitude to think beyond the next step. We expect demonstrated experience in delivering traditional IT infrastructure and security services.
|Contact person to give further information||Mr. Abhishek Mathur|
|Job area||Information Management|