Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers.

Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy.

Valmet's net sales in 2017 were approximately EUR 3.2 billion. Our more than 12,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.

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Service engineer

Business line: Automation
Country: China
Location: Shanghai
Job description: - Serve our customers providing planned maintenance, trouble-shooting and service, focus being in quality and control systems in pulp & paper industries. You’ll work independently to deliver service activities, as well as more demanding upgrades and extensions.
- Responsible for service project commissioning, startup, tuning, and optimization
- Responsible for Annual Service agreement implementation
- Onsite troubleshooting
- Deliver the customer trainings
- Create and update dissatisfaction database
- Support service and capital sales, for example forwarding sales leads of the customer sides, etc.
- To be the expert of the product
- Support operation team and participate in project when required
- Other tasks assigned by superior
Requirements: • Relevant educational background such as Bachelor degree in engineering
• Minimum 2-5 years of relevant experience in the field of automation
• Ability to work under pressure in different customer situations and in different cultural environments
• Self-managed and ability to set your own daily and weekly priorities with the customer
• Passion for serving customers and for collaborating with your colleagues
• Passion for applying world-class technology to our customers’ benefit
• Have good solve problem capability, able to work independently
• Knowledge of our customers’ processes and/or automation technology are considered as an advantage
• Fluent in English
• Willingness to travel frequently