Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers.

Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy.

Valmet's net sales in 2017 were approximately EUR 3.2 billion. Our more than 12,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.

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Account Specialist

Business line: North America
Country: USA
Location: Duluth, GA
Job description: The Fiber Technology Unit has a position available for a service-minded individual to assist with department functions and provide support for our customers. In this role, you'll be responsible for executing customer quotations, processing orders and ensuring on-time delivery of products and services. You play a crucial role in helping to build a relationship of trust with our customers and contribute to the growth of the business.


* Prepare maintenance services quotations in a timely manner for the Fiber Mill Improvements department.
* Enter and acknowledge orders in the business system.
* Issue Purchase Orders as needed and expedite orders to ensure on-time delivery.
* Keep customers informed regarding order status.
* Calculate Field Service invoices.
* Work with Product Managers and Sourcing to ensure that the customer's needs are met.
* Work closely with Mill Sales Managers and other Valmet representatives assigned to customers to assist with booking orders and resolving disputes.
* Occasional travel to key customers will be required (1-2 trips/year).
* Maintain files for the department and provide reporting as needed.
Requirements: Associate's Degree in Business or Engineering or related field; three to five years Customer Service experience or experience in a technical capacity, preferably in the pulp and paper industry; or equivalent combination of education and experience.

Must be legally authorized to work in the United States. Please note that any offer of employment is contingent upon a background check and drug screen.
We offer: In addition to competitive wages, Valmet offers a generous benefits package that includes medical, dental and vision coverage as well as a company funded pension plan, 401k with company match, paid vacation and company holidays, short- and long-term disability, company paid life insurance, and Business Travel Accident Insurance.
Additional information: For additional information about this position, please contact Barbara Barr via email a or by phone at 920-749-4448.