Valmet is the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers.

Valmet's services cover everything from maintenance outsourcing to mill and plant improvements and spare parts. The strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bio-energy production. Valmet's advanced automation solutions range from single measurements to mill wide turnkey automation projects.

Valmet's net sales in 2016 were approximately EUR 2.9 billion. Our 12,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.

Read more,

Concept Owner, Service Delivery

Business line: Corporate Functions
Country: Finland
Location: Järvenpää, Tampere or Jyväskylä
Job description: Business process transformation & ERP implementation project Leap Forward is running full speed ahead. This transformation program is rolling out new processes and will cover every part of Valmet’s business and set the foundation for our business in the future.

We are now looking for a Concept Owner, Service Delivery with responsibility of cross-functional concepts.
As a cross-functional concept owner you will work closely with Service Delivery team and functional teams in all aspects of the program: concept development, functional design, masterdata creation, testing, and training. Your primary responsibility is to ensure that end-to-end processes, from order to cash, are lean and fulfill business requirements. You would work with all service delivery processes, initially focusing on spare part and consumable delivery processes.

What will you do in the role?
• Implement respective concepts in co-operation with local teams
• Contribute to process development by providing information about system possibilities and restrictions
• Support IT system integrations in own area
• Plan, design and participate to global testing and validation of test results
• Communicate, train and support changes in concept
• Document and update concepts
• Organize and hold classroom trainings and create e-learning materials
• Support and attend cross-area work keeping in mind the business’ end-to-end perspective
• Collect lessons learned for executed projects for continuous improvement for solution areas
• Provide support for problems that are rising from ERP production environment; provide know how on concept, related applications and processes

Who would succeed in the role?

The Leap Forward program will cover every part of Valmet’s global business. On this type of project there is constant change, tight deadlines, roadblocks, set-backs and many, many challenges. If that sounds like hard work it’s because it will be. But the sense of achievement as each phase of the project is rolled out and the transformation succeeds will be motivating as you watch your efforts change the business. You will also gain an even deeper understanding of our business and grow professionally.
Requirements: We are looking for a solid professional with

- Degree in relevant topic, approximate 5 years applicable experience, at least partly in international company
- A deep understanding of global service processes
- Ability to work in multicultural matrix type organization in rapidly changing environment.
- Good communication skills and fluent language skills both written and verbal in English is a must.
- Ability to multi-task and stay organized in a dynamic work environment
- Capability to understand the big picture as well as willingness to dig into details
- Lean mindset
- Capability to travel globally

Even if we appreciate previous experience of ERP program execution, it is not a demand.
We offer: This role is an unique opportunity to make a real difference to our business and grow your career in a truly global environment.
Additional information: The project team operates in Järvenpää. Besides Järvenpää you may also be based in Tampere or Jyväskylä.

For more information, please contact Juha Ojala, Global Process Owner, Service Delivery (, +358 40 702 9117 preferably on Friday 4.8. at 13-14 or Friday 11.8. at 13-14 Finnish time.

To apply, please complete the on-line application by August 13, 2017.

The collective agreement for senior salaried employees will be applied to this position.
Valmet Finland is a smoke free workplace.