3rd Level Support Analyst

Asiakasyrityksen nimi Muu
Tulosyksikkö: Porvoo
Sijainti: Uusimaa, Porvoo
Tehtävätaso Asiantuntija
Toimiala: IT
Työsuhteen tyyppi: Vakituinen
Hakuaika päättyy: 31.10.2016
Asiakasyrityksen esittelyteksti: TCPOS is a leading provider of IT solutions for businesses in hospitality, catering, retail and leisure. Multifunctional POS solutions and first-class services help our customers to improve operations and drive growth. More than 6,000 customers all over the world trust in tailor-made IT-solutions from TCPOS. TCPOS employs about 110 employees in Switzerland, Germany, Italy and France.
Tehtävän kuvaus For our headquarters in Manno/ Lugano, CH we are looking for a 3rd Level Support Analyst.

As 3rd Level Support Analyst, you will be responsible for:
Qualify the issues reported by our branches, partners and customers.
In case the issue is a real bug inside the software, reproduce it in debug mode
Identify the point of the source code which is responsible to the problem.
In case the solution is easy apply it directly to code or, in case it is to complex, forward it to the development team.
The task involves becoming an “interface” between the 2nd level support team and the development team. Furthermore, occasional bug fixing activities may occur.
The job does not include the development of new functionalities.
Edellytykset Knowledge of the .NET framework (especially .NET 4.0)
Knowledge of the C# programming language
Familiarity with data structures and algorithms
Knowledge of OO principles, design patterns and the idioms of C# and the .NET framework
Good familiarity with relational databases (EG. Oracle / SQL Server)
Borland StarTeam for the source code management
Final Builder for builds and releases
POS Industry experience would be a plus
Team player with good communication skills and positive conflict resolution attitude
Languages: English mandatory, French and German would be also glad
Candidates must be legally eligible to work in Switzerland (EU countries allowed)
Availability to travel abroad from time to time
Tarjoamme We offer interesting & challenging job in fast growing and substantial ITC company in Lugano, CH.
If you are interested - apply today!
Muuta More information about the search gives Opteam entrepreneur Jussi Miettinen by phone (+358-400 670152) on Tuesdays 1 p.m. - 4 p.m. or by email jussi.miettinen@opteam.fi

Candidates will be interviewed first in Finland by Opteam.

Please send your application with CV and salary request via the link below.