Receptionist, Kakslauttanen Arctic Resort

Name of the client company: Other
Business unit: Rovaniemi
Location: Lappi, Rovaniemi
Position Level: Employee
Job area: Hotelli, ravintola - ja catering
Type of employment: Määräaikainen
Closing date: 2016-12-31
Introduction of the client company: Kakslauttanen Arctic Resort is a world famous family-run holiday destination in Finnish Lapland that has been established for more than 40 years. We’re located in Saariselkä, 250 km north of the Arctic Circle. The closest airport, Ivalo, is a 30-minute drive away. Our accommodation capacity is 450 beds and includes the world-famous glass igloos as well as premium Kelo-Glass igloos, snow igloos and cozy log cabins. We have several restaurants and Santa’s Celebration House, Finland’s largest log house, which offers facilities for up to 250 people and is the perfect setting for gala dinners, product launch events and conferences.

We are one of the best places in the world to view the northern lights, with the season lasting eight months, from the end of August until the end of April. We organize a huge variety of different activities for guests, from husky safaris to ice fishing. Guests and staff come from all four corners of the globe. During the busy winter season we have a staff of approximately 80. Staff housing is provided on site.

In the summer of 1973, Jussi Eiramo was on a fishing trip in Utsjoki, Finland's northernmost village. On the drive back to central Finland, he ran out of fuel. The young man really had no choice but to set up camp where he stood, on a roadside in the middle of the wilderness. The place happened to be called Kakslauttanen. For some inexplicable reason, Jussi felt as if he had come home. He spent his first summer there in a tent. In the second year, a small cabin was erected on the site, and Jussi began to run a café to serve passers-by on their way to North Cape. Little by little, year after year, Kakslauttanen has grown to become Finland's internationally best-known travel business.
Job description Job description:

Kakslauttanen Arctic Resort is now looking for skilled, experienced and service-oriented receptionist for upcoming winter season. Employment will commence in November 2016 and last until March or April 2017.

As winter is the peak season, working days can be very busy. Applicants should possess the ability to work quickly and cope with pressure. A hotel receptionist is the first friendly face guest see and he/she will make guests feel welcome, manage room bookings and deal with requests that guests make during their stay. The receptionist also needs to be professional at all times, be able to look after several things at once and always stay calm, sometimes under pressure.

The role will involve:
• Checking guests in and out
• Assisting and guiding guests
• Booking activities, arranging transport, and so on
• Answering emails and phone calls
• Supporting staff with other tasks around the resort as required
Prerequisites Desired qualifications, skills and experience:
• Fluent in written and spoken English; other languages are considered an advantage
• Relevant educational background
• Experience of working in an international hotel chain
• Experience of working with hotel reservation systems such as Hotellinx, Opera, Fidelio, or Amadeus
• A proactive attitude and excellent customer service skills
• Ability to work independently
• A driving license is considered an advantage

We offer We offer a great seasonal position in a truly international hospitality business in Lapland. Kakslauttanen employs about one hundred hospitality professionals each year. It grows steadily both by the facilities and services. This summer 2016 Kakslauttanen runs major development projects on their service concepts to offer even more experimental stays to their guests.
You will be part of the worlds most unique resort and together with other employees you will create the magic of Lapland. Accommodation will be provided. You will live in middle of Lapland wilderness and you are surrounded by the beauty of Finnish forests.
More information Apply via this link: https://careers.fi/opteam/add_application.cgi?job_id=1047&language=uk

For more information please contact Opteam Lapland; Antti Rotko antti.rotko@opteam.fi or tel.+358405611204, Anu Lempiäinen, anu.lempiainen@opteam.fi or tel. +358504474677. Please leave your call request via text message. All applications will be treated confidentially. Apply soon, because we will fill the position right after finding the suitable candidate.

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