Service Planner服务计划员

Country China
Responsible person(s) for the recruitment Selina Chen
City Shanghai/Suzhou/Guangzhou/Qingdao/Wuhan/Tianjin
Job description Planned-based service execution:
-Handle planned activities, e.g. planned repairs, retrofits, etc.
-Handle on-call activities.
-Define material requirements for each service request, both planned and on-call.
-Arrange sub-contracted services and equipment, including rentals.
-Generate service requests (SR) and work packages (WP) and assign to field operatives.
-Trigger the need for requisition/purchase in Siebel. Verify that Siebel PO request is submitted to SAP without errors.
-Schedule and dispatch field operatives.
-Review of job costs such as labor, expense and materials.
-Review charge lines of completed work before sending to invoice.
-Other duties assigned by line manager.
What we expect from you Skills & Knowledge:
-Bachelor degree or above, major in electrical or mechanical engineering is preferred.
-Above 3 years’ experience to support sales/service operations in manufacturing industry.
-Prior experience with cranes is a plus.
-Proficient in English and Microsoft office.

Behavioural Competencies:
-Strong communication and collaboration skills.
-Positive attitude and self-confident.
-Ability to take ownership and responsibility.
-Can work well under pressure.

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