Service Technician 服务工程师

Country China
City Shanghai, China
Job description 根据服务合同要求或技术说明维护保养起重机设备;
负责客户现场定期维护保养、预防性维护保养、故障维修保养、应急处理服务等,确保设备良好运行;
维护客户关系,沟通维护保养信息,并收集与起重机相关业务信息;
做好维护保养信息记录;
执行安全规则,服从现场管理;
帮助新同事熟悉工作及环境情;
主管安排的其他工作。
• Install, modify, maintain, and upgrade complex equipment in accordance with maintenance and service agreements and technical specifications.
• Perform periodic and preventive and corrective maintenance on customer installations to ensure that equipment continuous to perform reliably.
• Plan/assign/manage field labour hours to maximize profitability and productivity without compromising safety or quality.
• Coach and mentor less experienced technicians, check the quality of their work, and help them diagnose and solve problems.
• Take as leader in safety work practices on site.
• Maintain accurate service records, provide documents and reports for monthly safety meetings.
• Ensure 24hr response is available and negotiate other agreeable actions with customers.
• Maintain the customer relationship and collect business information.
• Other duties assigned by supervisor/manager.
What we expect from you 大专以上学历,电气、机械或自动化相关专业;
三年以上设备安装和维护经验,具有起重机安装和维护保养工作经验优先;
熟悉机械、电气原理,有一定的变频器和PLC知识;
有电工证和特种设备操作许可证优先;
团队精神,动手能力强,能吃苦耐劳;
文档处理能力及英文能力。
• College or above, mechanic or electric background.
• Above 3 years industrial maintenance working experience.
• Professional knowledge about electric or mechanic.
• Good communication skills.
• Excellent documents handle skill.
• Good English skills is preferred.
• Team work spirit, responsible and able to work under pressure.

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